The fundamental idea behind the establishment of the company has been to help clients in choosing the right and best lubricant for their iob.
I must say with confidence that without our customers/clients, we would not have reached this far in the oil industry.
They have been our valuable assets since our humble beginnings almost two decades ago.
Our greatest satisfaction lies in when customers are satisfied and happy with the lubricants and petroleum products they use.
We are committed to offering the best to our customers and business associates.
OUR ENVIRONMENT HEALTH AND SAFETY POLICY
Our policy is to prevent human iniury or loss of life by maintaining a high standard of safety performance, fostering concern and respect for protecting the environment on land and sea and avoiding property damage in all undertakings, ensuring employees conduct their operations in the same spirit.
Ensuring the health and safety of personnel and protection of the environment is a fundamental requirement within the group, an OUtPUt of which is sustainable growth and profit of the business.
Health, Safety and Environmental Management Procedures have been prepared to ensure that employees adopt safe working practices and comply with the various statutory standards.
Our Commitment to QHS
Protect, and strive for improvement of the health, safety and security of our people at all time.
Assessing the risk to the health and safety of employees and others who may be affected and identifying what measures are needed to comply with its health and safety obligation
Eliminate Quality non-conformances and HSE accidents
❖ Meet specified customer requirements and ensure continuous customer satisfaction;
❖ Set Quality & HSE performance objectives, measure results, assess and continually improve processes, services and product quality, through the use of an effective management system;
❖ Plan for respond to and recover from any emergency, crisis and business disruption;
❖ Minimize our impact on the environment through pollution prevention, reduction of natural resource consumption and emissions, and the reduction and recycling of waste;
❖ Apply our technical skills to all HSE aspects in the design and engineering of our services and products;
Excellence in Performance
DDCL has a passion for pursuing its mission to advance professionalism in service delivery as a means of igniting synergy in partners and business associates. This passion is demonstrated by employees’ persistence, patience and commitment to advancing vision and mission of the company. DDCL managers provide support to staff by setting goals, training & development, benchmarks and timetables for products and services, and encourage staff to take responsibility for the integrity of the products and services.
Excellence in Customer Service
DDCL has a strong belief in people and respect for relationships, both internal and external. To meet customer expectations, DDCL managers provide staff with effective systems and up-to-date information and they demonstrate a caring attitude toward internal and external customers.
To achieve excellence in performance and customer service goals, DDCL believes that management of staff is an interactive process that is most effective when it is based on shared values and expectations.
key Success Factors
❖ Our independence has afforded us the flexibility to accept our needs and to be able to tailor a service best suited to a fast paced and ever ready market.
❖ Our vast acquired knowledge and experience within this region
❖ Our commitment to placing our clients’ interest above all else
❖ An excellent market reputation
❖ Our close co-operation with all the major partners and stakeholders